LockedHC8 Entering Incorrect IP Address Into Mail Server

Author
artsegura
Junior Member
2010/07/24 08:36:30 (permalink)

HC8 Entering Incorrect IP Address Into Mail Server

In Server Manager :: My Servers :: Edit Server :: Mail Server, my mail server IP address is set to 174.46.30.79. When I create a new website, HC8 puts 174.46.30.90 into the mail domains IP address in SmarterMail. HC8 should put 174.46.30.79. The IP address 174.46.30.90 is my IPLess Domain IP address that is used to create websites. I am using a shared IP address (174.46.30.90) for my websites and another IP address (174.46.30.79) for the mail server to listen on for mail delivery and webmail. The DNS records are being created as follows:
[domain] HOST (A) 174.46.30.90
[domain] MX [10] mail.[domain]
[domain] MX [15] smtp.[domain]
mail HOST (A) 174.46.30.79
smtp HOST (A) 174.46.30.79
www HOST (A) 174.46.30.90
webmail HOST (A) 174.46.30.79

I have my mail server's webmail website setup to listen on 174.46.30.79 with no host headers so that each of my customers can use webmail.[domain] to access their webmail.

The DNS records are exactly how I want them, but HC8 puts 174.46.30.90 into the mail servers listen on IP address instead of 174.46.30.79 which is the IP address that is setup in HC8 in Mail Server.
#1

1 Reply Related Threads

    HC Team
    Hosting Controller
    Re:HC8 Entering Incorrect IP Address Into Mail Server 2010/07/27 01:20:16 (permalink)
    I hope your issue has already been addressed in the support ticket # 04D-13DD1949-40A7 which you opened with our support department.
    #2
    Jump to: