LockedOWA Access is denied error

Author
patrick
Premium Member
2011/06/24 11:45:46 (permalink)

OWA Access is denied error

If we remove a mailbox and then add same account from panel then user will not be able to access the OWA

Following error throw by OWA

Access is denied.
The Active Directory resource couldn't be accessed. This may be because the Active Directory object doesn't exist or the object has become corrupted, or because you don't have the correct permissions.
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    HC Staff
    HC Staff
    Re:OWA Access is denied error 2011/06/30 09:56:00 (permalink)
    patrick

    If we remove a mailbox and then add same account from panel then user will not be able to access the OWA

    Following error throw by OWA

    Access is denied.
    The Active Directory resource couldn't be accessed. This may be because the Active Directory object doesn't exist or the object has become corrupted, or because you don't have the correct permissions.

     


    The information store caches information contained in the directory store and, by default, it re-reads it every 120 minutes. 

    Therefore, any change to a directory object is not reflected in the information store for two hours. If the store is busy then this may take longer. The fastest way to update store cache is by restarting the Information store service. So, for immediate results a restart of the Information store is necessary and if this process is left alone it will take a couple of hours to reflect changes, depending on how busy the store is. The entries in the MBI cache are controlled by two registry settings. The Mailbox Cache Age Limit setting and the Mailbox Cache Idle Limit setting control how long the entries in the MBI cache survive. The default values for these settings are 120 minutes and 15 minutes. It is recommended to keep these values to default.

    Reference: http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/bd3f0b5b-5fe8-457a-904f-2d34b8c057b1

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