Syncing specific mailbox

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maboulola

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Syncing specific mailbox 05/09/2017 07:03:03 AM (permalink)
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Salam,
Dear HC support,
 I hope you are fine 
 
we are using HC version 9.21, can we sync a specific mailbox (not all mailboxes) ?
 
If not, is this applicable in new version HC 10.
 
Thanks & Regards,
Mohammad
 
#1
    HC Team

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    Re:Syncing specific mailbox 05/09/2017 07:48:08 AM (permalink)
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    Yes specific mailbox can also be synchronized inside HC9 panel by following the steps given below: 
    1. Login as reseller/webadmin in HC panel.
    2. Navigate to the menu: Hosting Services :: Hosting Services :: Manage Exchange :: Exchange Enabled Organizations :: Mailboxes.
    3. Here search mailbox by providing complete email address of mailbox which you want to sync in HC panel.
    Using above mentioned instructions, you will be able to sync the specific individual mailbox in an organization with HC panel. 
     
    --------------------
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    HC Support Team
    www.HostingController.com
    Phone: +1 (647) 799-1000
    Fax: +1(604) 227-0273
     
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      maboulola

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      Re:Syncing specific mailbox 05/11/2017 04:58:35 AM (permalink)
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      Dear team,
       
      I searched for user as you mentioned before but I could not sync I was only able to delete or disable the user.
       
      we use the command HCDBchanges.exe sync_mailboxes <Tenant_name>
       
      to sync all mailboxes in the tenant between Exchange(Cloud) & HC database.
       
      Is there a command to sync a specific mailbox rather than syncing all mailboxes in tenant because it takes too much time if the number of user is huge ??
       
       
      Regards,
       
      #3
        HC Team

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        Re:Syncing specific mailbox 05/11/2017 05:15:32 AM (permalink)
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        Please ensure that you have the same Primary SMTP address set in Exchange against this mailbox which you want to sync in HC panel at : Hosting Services :: Hosting Services :: Manage Exchange :: Exchange Enabled Organizations :: Mailboxes. After this you will be able to sync the mailbox properly.
        --------------------
        Regards
        HC Support Team
        www.HostingController.com
        Phone: +1 (647) 799-1000
        Fax: +1(604) 227-0273
         
        #4
          maboulola

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          Re:Syncing specific mailbox 05/14/2017 04:00:32 AM (permalink)
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          How can I sync a specific mailbox ?
           
          pls reply with screenshot or a command like below:
           
          HCDBchanges.exe sync_mailboxes <Tenant_name>.
           
           
           
          #5
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            Re:Syncing specific mailbox 05/15/2017 06:13:58 AM (permalink)
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            maboulola


            How can I sync a specific mailbox ?

            pls reply with screenshot or a command like below:

            HCDBchanges.exe sync_mailboxes <Tenant_name>.



             
            Please see the attached file which points the exact location where SMTP address of mailbox is to be specified in HC panel.
            Attached Image(s)
            --------------------
            Regards
            HC Support Team
            www.HostingController.com
            Phone: +1 (647) 799-1000
            Fax: +1(604) 227-0273
             
            #6
              maboulola

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              Re:Syncing specific mailbox 05/16/2017 05:25:44 AM (permalink)
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              I do not want to search.
               
              I need to sync a specific mailbox between HC database & Exchange.
               
              not all like the previous command.
               
              #7
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