gen6 ftp wont allow logins
i created the user account from the webadmin account. it creates the account in gen6 but i get an error that the directory doesn't exist or i don't have access.
If i go to the gen6 admin, I see the root directory is blank for the account. If i add the / in gen6 then it works. But I can't find how to do that in the HC, and i'd rather not have to field emails everytime someome creates an account.
also if i try to add directories to an account created by a webadmin it says user account doesn't exist or access not allowed.