Hello HC users,
on the plan resource settings if You say that a MAX mailbox size is 20 MB (which could be used or not) and You have a 100 MB plan(100 MB disk) Your customers will not be able to create more then 5 Mailboxes !!!
If I say that MAX mailbox size is 20 MB and I want to allow creation of 20 mailboxex, HC should only warn that there could be a 400 MB disk usage (this will happen only in some extreme cases), but HC SHOULD ALLOW ME TO CREATE 20 MAILBOXES !!! FOLLOWING THEIR LOGIC, YOU WOULD HAVE TO CREATE A PACKAGE WITH 400 MB DISK SPACE, BECAUSE SOME DAY IN SOME FAR FAR AWAY LAND, IT COULD BE POSSIBLE THAT ALL MAILBOXES ARE FULL !!
TOTAL SIZE IS NOT WHAT COULD BE USED, BUT WHAT IS ACTUALLY USED !!!
HC is only panel solution that is thinking like this !!! I have used and still using: Cpanel, HELM, Hsphere
With the last upgrade HC FORCE US TO CHANGE ALL OUR PLANS JUST TO FIT INTO THEIR LOGICAL CONCEPT, WHICH IS INCORRECT.
I think they have never heard for OVERSELLING (ollthough it is not a typical overselling) !!!
Not to mention that emails are in 99% downloaded to local computer using Outlook, Thunderbird, so those possible disk usage would be temporary.
Of course, HC should also warn if the user exceeds its allocated disk .
Another "GREAT" logic is that HC DOES NOT ALLOW YOU TO SET LIMITS ON HOSTING PLANS IF ANY OF USERS IS EXCEEDING ANY OF RESOURCES. If you want to change limits in YOu plan, then You have to MANUALLY set every EXCEEDING USER and SELL THEM Addons, or upgrade them to a bigger plan or whatever ????
If I have 50 users exceeding any resource, I have first change all users MANUALLY and after that I will be able to change the limits ???
What if I want to DOWNGRADE MY RESOURCES ON SOME PLAN ???
WHAT IS THIS? A JOKE ?
Every panel solution we have used and are still using ALLOWS YOU TO SET THE LIMITS, NO MATTER WHAT USERS ARE EXCEEDING !!! Some of solutions are so smart to ASK YOU IF YOU WISH TO CHANGE THE SETTINGS FOR EXISTING USERS, OR JUST TO SET THE LIMITS FOR NEW USERS.
But not HC.
HC should warn that there are users who are exceeding the limits on the plan, BUT HC MUST ALLOW ME TO SET THE LIMITS, NO MATTER WHO IS EXCEEDING AND WHAT IS HE EXCEEDING !!!
Support tickets and answers I dont want to mention.
Please COMMENT THIS, perhpas it is the only way we get HC to listen and RECONSIDER THEIR GLORIUS CHANGE !!!