Re:build 9 - no more stats
ever since we have started testing and using HC we hear "we cannot reproduce this" - dont care if you are trying to hide behind that or call it "machine specific".
As for our setup - its ALL setup by HC. All servers, all OS, everything incl. HC is setup by HC admins - paid for to save startup time.
As for the non-bugs, from build 9 and ALL OTHER BUILDS SINCE WE STARTED, WE HAVE FOUND IN EVERY BUILD, incl. the bugs and security issues I see still not fixed, lets just agree that HC has created, found them on live systems, and fixed (most) of them afterwards. So you can call them what you want - I will continue to call them bugs.
We have only moved a few hundred websites to HC so fare. All had working statistics until the upgrade to build 9 - non have working statistics now. You can check all you want on your own systems - dont care if you can see everything working there - they are not working on our system, setup by HC.
we are trying very much to talk to hc support about this, but we keep getting "not our problem" or if we are a bit lucky "its forwared to developeres who will try to find the error" (of cause its not errors/bugs, I understand).
At the moment I think we are mostly having issues with
* stats not working
* DNS zones are gone
and strangly one issue was "fixed" by HC forcing PHP resources on my non-php-windows-plans. It seams patching like this is the HC way instead of asking "why does the system want PHP resources in a non php world" and fix THAT - but hey, thats just my strange logic...
in general - stop saying Im not having problems because you cannot see them on your internal testsetup. Fix my problems. Its been 4 days now where my customers are complaying why they cannot see the stats and luckly not so used, why we cannot handle DNS anymore.