Mailboxes are not appearing in HC panel.

Author Message

  • Total Posts : 6
  • Reward points : 0
  • Joined: 10/15/2015
  • Status: offline
Mailboxes are not appearing in HC panel. 10/15/2015 05:24:31 PM (permalink)
Mailboxes are not appearing in HC panel, after successfully completion the import process by using HC import Utility. I would really appreciate if you can help me out on this.

    • Total Posts : 38
    • Reward points : 0
    • Joined: 08/11/2009
    • Status: offline
    Re:Mailboxes are not appearing in HC panel. 10/16/2015 01:37:04 AM (permalink)
    I also fell into the same trap where my Exchange mailboxes were not listing in HC panel after I ran the Exchange Import tool. The following set of instructions were provided to me by the HC Support team and this might help you too:
    1. Connect to your Exchange server through RDP:
    2. Go to command prompt and navigate to the path: X:\Program Files\HostingController\Web\Bin
    3. Execute this query:  HCDBChanges.exe sync_mailboxes <OU_Name>
    I hope, I was helpful , please mark my post as helpful, if it really helped you.
    Inspirational Quote: "Start by doing what's necessary; then do what's possible; and suddenly you are doing the impossible." ( Francis of Assisi )
    <message edited by boris on 10/16/2015 01:39:19 AM>

      • Total Posts : 8
      • Reward points : 0
      • Joined: 05/09/2017
      • Status: offline
      Re:Mailboxes are not appearing in HC panel. 05/09/2017 06:58:49 AM (permalink)
      Dear HC support,
      we use HC version 9.21, can we sync a specific mailbox ?
      If not, is this applicable in new version HC 10.
      Best Regards,
        HC Team

        • Total Posts : 7222
        • Reward points : 0
        • Joined: 05/11/2001
        • Location: Toronto
        • Status: offline
        Re:Mailboxes are not appearing in HC panel. 05/09/2017 07:47:17 AM (permalink)
        Yes specific mailbox can also be synchronized inside HC9 panel by following the steps given below:
        1. Login as reseller/webadmin in HC panel.
        2. Navigate to the menu: Hosting Services :: Hosting Services :: Manage Exchange :: Exchange Enabled Organizations :: Mailboxes.
        3. Here search mailbox by providing complete email address of mailbox which you want to sync in HC panel.
        Using above mentioned instructions, you will be able to sync the specific individual mailbox in an organization with HC panel.
        HC Support Team
        Phone: +1 (647) 799-1000
        Fax: +1(604) 227-0273
          Online Bookmarks Sharing: Share/Bookmark

          Jump to:

          Current active users

          There are 0 members and 1 guests.

          Icon Legend and Permission

          • New Messages
          • No New Messages
          • Hot Topic w/ New Messages
          • Hot Topic w/o New Messages
          • Locked w/ New Messages
          • Locked w/o New Messages
          • Read Message
          • Post New Thread
          • Reply to message
          • Post New Poll
          • Submit Vote
          • Post reward post
          • Delete my own posts
          • Delete my own threads
          • Rate post

          2000-2018 ASPPlayground.NET Forum Version 3.9

          Founded in 1999, Hosting Controller is a Hybrid automation solution for On-premises and Cloud based service providers. It provides a platform designed to automate all the aspects of operating a service provider business including service provisioning, billing, metering, customer management and on-boarding of new services. Customers can provision and manage services in public Clouds like Office 365, Microsoft Azure and Amazon Web Services and at the same time Direct and Indirect partners participating in Microsoft's CSP program can automate service provisioning of Office 365, Exchange, SharePoint, CRM and Azure. Hosting Controller serves as a unified platform for Infrastructure as a Service (IaaS) delivery served off Microsoft Hyper-V and VMware ESXi hypervisors and a control panel for traditional web hosts to manage both Windows & Linux servers simultaneously as part of a single cluster. In addition HC offers a full solution suite for hosted Enterprise Applications creating a shared multi-tenant environment for automatic provisioning of Hosted Exchange 2016, 2013 & 2010, HC Active Directory Synchronization, SharePoint, Skype for Business (Lync) and Dynamics CRM. Hosting Controller Inc. is based in Toronto, Ontario, Canada and has customers in 125 countries worldwide.

          Copyright © Hosting Controller. All Rights Reserved