Lockeduser deletion syncing is not working

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maboulola
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2017/08/07 04:03:32 (permalink)

user deletion syncing is not working

Salam,  
Dear HC support,  
 I hope you are fine   
   
we are using HC version 9.21, user deletion syncing is not working, HOW I can fix this issue ?  

Thanks & Regards,  
Mohammad 
#1

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    HC Team
    Hosting Controller
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    Re:user deletion syncing is not working 2017/08/07 07:47:10 (permalink)
    Greetings Aboulola,
     
    Whenever you manually delete a mailbox in Exchange, the information is synchronized automatically after sometime when the syncing of mailboxes record takes place inside HC9 database. 
     
    Regards,
    HC Support Team

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    HC Support Team
    www.HostingController.com
    Phone: +1 (647) 799-1000
    Fax: +1(604) 227-0273
    #2
    maboulola
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    Re:user deletion syncing is not working 2017/08/07 08:00:32 (permalink)
    Thanks team for reply
     
    but my question regarding deleting user in on-premise AD not exchange
    BUT it is not reflected in cloud AD (HCDirSync Tool)
     
    kindly provide me the possible reasons for such behavior ?
     
     
    Regards,
    #3
    HC Team
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    Re:user deletion syncing is not working 2017/08/07 09:12:17 (permalink)
    maboulola

    Thanks team for reply

    but my question regarding deleting user in on-premise AD not exchange
    BUT it is not reflected in cloud AD (HCDirSync Tool)

    kindly provide me the possible reasons for such behavior ?


    Your team might be using non-administrators user account in Local AD Setting (Utility interface) who do not have privileges to view the Active Directory deleted objects container.
    Please check MS article https://support.microsoft...y-deleted-object 
     
    For further discussion I will request that you please send email to our team member who have been assigned to your Organization.

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    HC Support Team
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    Phone: +1 (647) 799-1000
    Fax: +1(604) 227-0273
    #4
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