Pathetic Transfer websites feature
The Transfer Websites feature provided by HC, I must say, is very pathetic and HC has not taken care to test it completely before rolling it out. I tried to migrate a website from the hcadmin. It took a long time and I really did not understand what was happening. It then displayed a list of resellers and web admins. There were only a few webadmins visible and I really cannot transfer the website to any webadmin belonging to some other customer. Secondly, I could only see a single server in the server list though I have 3 web servers in the cluster. That means I cannot move a website from one server to another in the cluster. All these problems make life difficult and we have to backup the data, delete the website, re-create it and restore the data which takes a long time. Why doesn't HC provide simple options like control panels like Pl*sk do? And what is the use of a feature which makes life difficult than easy? I hope HC is listening to this and does not show this buggy option as a feature.
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RE: Pathetic Transfer websites feature
2008/05/29 04:12:31
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HC will show you only those webadmins which have quota in their purchased plans. Moreover, server visibility is dependent on their role and capacity configured in the cluster. If you still have confusion you can contact live support for discussion.
If you have any better implementation in your mind. Please let us know. Thanks
________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
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RE: Pathetic Transfer websites feature
2008/05/29 07:36:08
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I am trying to shift a website from one reseller to another and from the current server to another. The server on which the website is hosted is already full to its capacity and the server in which I want the website to be moved has huge capacity available. Secondly, I don't understand what do you mean by quota for webadmin. Aren't we supposed to believe that the quota should be at the reseller's end and not the customer's end. Can you explain me what do you mean by Quota at webadmin level? For me and most of the other customers the best option would be as follows Transfer website should backup the entire configuration of the current hosting setup, delete the setup from the existing server and restore the backup in the new server after moving the backup in the server in which the website is to be moved. The emails and database can be omitted if they are on remote servers. In case of moving from one reseller to another, instead of deleting and recreating the setup, it should simply move the folders to the new reseller and change the entries in the IIS and the HC database. I know this is not an easy task to achieve, but then what are developers for? Let me know your views.
An ICANN Accredited Domain name Registrar - OwnRegistrar.com | Shared Hosting | Reseller hosting | Dedicated server | - QualiSpace.com Premium AntiSpam / AntiVirus gateway - SpamTermino.com Signup as a reseller and get domains only for $6.49
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RE: Pathetic Transfer websites feature
2008/05/29 09:15:48
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We are already doing the same for transfering website which you have mentioned in your post. 'Webadmin Quota' means target webadmin should have sufficient quota according to the website which is going to be moved under it. e.g If website is using php/ASP.NET or mysql dbs then HC will list only those webadmins at the time of transfer which have all these resources in their purchased plans.
________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
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RE: Pathetic Transfer websites feature
2008/05/29 22:49:32
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RE: Pathetic Transfer websites feature
2008/05/30 03:13:00
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Current implementation was suggested by some of our customers. Can you please come to our live chat and discuss with them what exactly you want?
________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
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RE: Pathetic Transfer websites feature
2008/05/30 08:58:25
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RE: Pathetic Transfer websites feature
2008/04/06 06:41:50
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RE: Pathetic Transfer websites feature
2008/06/16 04:37:33
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RE: Pathetic Transfer websites feature
2008/06/18 08:11:02
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RE: Pathetic Transfer websites feature
2009/04/25 01:01:14
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RE: Pathetic Transfer websites feature
2009/04/25 05:59:55
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We will try to simplify the process but currently this seems to be the best option available for control migration. Your feature request is noted and would make necessary changes in coming releases of HC8 to accommodate this.
________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-995-3037
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RE: Pathetic Transfer websites feature
2009/04/26 08:15:57
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quote:
Originally posted by nitaish
[br]I have never been able to make this work properly. I hope in the next version, this feature is simplified the way Pl*sk has.
FYI: I have reported broken website migration process in HC7 where virtual directories and websites contents pages wasn't moving on new sever, incorrect HOST A IP in dns zone file as well as site wasn't removing from old server. In Beta 8 those issues are fixed :D
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RE: Pathetic Transfer websites feature
2009/04/27 10:19:53
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Thanks Patrick for covering my side :) This seems to be a control process of migration, but could you explain how you would like this to work? Moreover you can send a detailed email to support@hostingcontroller.com elaborating how it should work. ________________________ HC Support Team support@hostingcontroller.com http://hostingcontroller.com +1-213-995-3037
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RE: Pathetic Transfer websites feature
2009/04/27 15:20:53
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There should be a way where Host could transfer website instantly and not have to wait for next HC schedule to run which perform action. You can include forcefully trigger transfer only at HCadmin level this will also work for lot of HC users.
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