bandwidth calculation

I have a problem all my bandwidth usage report shown 0.00MB for both resellers and webadmins. The schedule for run the report is working properly, but all report have 0.00MB consumed. I am facing this issue on my windows 2008 64 bit server, any ideas ?
 
 

You have to register logparser.dll on your server, and this logparser.dll is located in the application folder where Hosting Controller is installed.

steve01

I have a problem all my bandwidth usage report shown 0.00MB for both resellers and webadmins. The schedule for run the report is working properly, but all report have 0.00MB consumed. I am facing this issue on my windows 2008 64 bit server, any ideas ?
 

Using 64 bit OS we use Logparser.exe not logparser.dll (its for 32 bit OS). Please confirm if logparser.exe actually existed in HC web server installation directory  /hostingcontroller/application. If it is not then you can download from this URL and insert in to that location.
Note: If you have multiple web servers then make sure it is existed on them too.

I face this problem too.
Thanks for this info

Microsoft Log Parsing tool named "Log Parser" is used for bandwidth calculation and Microsoft has not released the 64 bit version of this tool and I think thats why HC has made its .exe file for 64 bit version OS. Cool!!!

We will make sure that logparser.exe must copied in its correct location when user modify /apply new build.