LockedI keep getting logged out when using any user BUT the hcadmin account.

Author
digitalsr2
Starting Member
2011/06/05 04:50:20 (permalink)

I keep getting logged out when using any user BUT the hcadmin account.

Here's my situation. 
 
I am able to log in as hcadmin with no issues. I can navigate around, configure things, and log out.
I can log in as a reseller but when I try to click on anything else (i.e. user manager), I am automatically logged out. This applies when using the "auto logon" or directly logging in.
 
Has anyone experienced this? I thought it might be related to the IIS application pools but it is not. 
#1

2 Replies Related Threads

    patrick
    Premium Member
    Re:I keep getting logged out when using any user BUT the hcadmin account. 2011/06/05 13:12:41 (permalink)
    Nopes didn't notice such thing, check the system Event viewer for any encountered issue.
    Also change the HC application pool in Classic mode maybe this could help.
    #2
    digitalsr2
    Starting Member
    Re:I keep getting logged out when using any user BUT the hcadmin account. 2011/06/05 13:34:35 (permalink)
    I get this in the event log.
     
    Event Type: WarningEvent Source: ASP.NET 2.0.50727.0Event Category: Web Event Event ID: 1309Date: 6/5/2011Time: 4:32:56 PMUser: N/AComputer: HCDBP01Description:Event code: 3005 Event message: An unhandled exception has occurred. Event time: 6/5/2011 4:32:56 PM Event time (UTC): 6/5/2011 8:32:56 PM Event ID: c1e39e9565fd4ccca10cc544f3e10410 Event sequence: 54 Event occurrence: 1 Event detail code: 0  Application information:     Application domain: /LM/w3svc/2/Root-1-129517786649636250     Trust level: Full     Application Virtual Path: /     Application Path: C:\Program Files\Advanced Communications\HostingController\Web\     Machine name: HCDBP01  Process information:     Process ID: 3028     Process name: w3wp.exe     Account name: NT AUTHORITY\SYSTEM  Exception information:     Exception type: NullReferenceException     Exception message: Object reference not set to an instance of an object.  Request information:     Request URL: http://url:8787/Contents.aspx     Request path: /Contents.aspx     User host address: 192.168.1.109     User: clients     Is authenticated: True     Authentication Type: Forms     Thread account name: NT AUTHORITY\SYSTEM  Thread information:     Thread ID: 6     Thread account name: NT AUTHORITY\SYSTEM     Is impersonating: False     Stack trace:    at HostingController.Contents.Page_Load(Object sender, EventArgs e)   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)   at System.Web.UI.Control.OnLoad(EventArgs e)   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  Custom event details: 
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    #3
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