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2008/07/04 10:36:09
m_josiah

Disabling a reseller and their websites

Hi

In HC6 when we disabled a reseller, all accounts under that reseller was disabled automatically. This was a nice feature and quite crucial. However in HC7 disabling a reseller will only disable the account and not the accounts under it. Why is this? The worst thing for us is to go through each website and disable the accounts manually. There must be an easier way to do this. If so please let me know how.

Thanks
4 comments Leave a comment
kieranmullen
Did they ever reseller deletion that would automatically delete all the websites under that reseller? Before you had to go through the reseller and delete all the websites manually and it was a pain.

KieranMullen
2008/07/04 20:56:01
HC Team
@m_josiah

Do you also want to stop the domains of webadmin with their hc panel account?

@kieranmullen

You should use 'Advanced Delete' option to automatically delete all accounts created under reseller.

________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
2008/08/04 02:11:11
m_josiah
quote:
Originally posted by HC Support
[br]@m_josiah

Do you also want to stop the domains of webadmin with their hc panel account?


Yes that is exactly what I want to do. I want to disable all account domains and webadmins under the reseller. This was easy to do on hc6 but not so on hc7. For instance I have a reseller who has not paid for a while so I have disabled their account. They are in no rush to pay as all their customers sites are still running.
2008/08/04 03:02:06
HC Team
We will improve this module. Thanks for your suggestion.

________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
2008/08/04 08:44:03

Comments are closed.