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2010/05/12 11:17:26
FL-ex

Who would like file attachments in integrated ticketing system?

This is a feature we really miss, we have to ask users to open ticket and email us a file.

I think would be simple to add upload file in ticketing system and really well accepted feature.

If you agree please reply :)

Thanks.

7 comments Leave a comment
FL-ex
Hello everyone,

Good news, HC tells me this was added to to-do list, so it will be done :)

Thanks, HC.

2010/05/16 07:00:36
FL-ex
Dear HC,
 
Still not in build 9. Please, ideas when this will be done?

Thanks.
2010/12/07 15:20:52
renhack
Hopefully AFTER they fix everything.  We need bug fixes, not new features.
2010/12/08 05:33:20
FL-ex
Hi, Renhack

I agree, of course, but then again, this a feature they can program in a few minutes and that is lacking since first version of HC...

Regards,
Flávio
2010/12/09 05:42:22
HC Team
Luca2

This is a feature we really miss, we have to ask users to open ticket and email us a file.
 I think would be simple to add upload file in ticketing system and really well accepted feature.
 If you agree please reply :)
 Thanks.


File upload using HC built-in ticketing system feature will be provided in HC8 build11.
2010/12/09 12:03:07
techMate
Ah that is, i am searching for.. but no problem I will wait for Build 11.
2010/12/12 05:35:54
FL-ex
Great news, thanks a lot!
 
2010/12/13 03:15:07

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