2010/07/15 10:09:58
FL-ex

Browser detection, whats your opinion?

Dear friends,

Just a small suggestion...  HC supports browsers IE, Firefox and Chrome. Firefox they need to adjust some buttons that dont fit, I was told this issue would be solved will be fixed in one of our forth coming builds.

One suggestion, as sometimes uers try to use a non supported browser, and its not clear to them. Id consider:

1) On login page briefly mentioning supported browsers (IE8, Firefox2+, Chrome)

2) Having some auto detect script, if unsupported browser, inform user.

What do you think?

Thanks,
Flavio
11 comments Leave a comment
patrick
Well I hate firefox because it respond very slow and usually suffered with cache problem.
For me IE and chrome is the best browser.
2010/07/27 05:01:33
FL-ex
Thanks, Patrick. But this post is not about what is each ones prefered browser :) Its about something else, its about usability, making it clear to users which browsers work.

Regards
2010/07/27 15:57:51
patrick
Well I do agree that atleast there should be note on HC login page where it shows prefer/recommended Browser to access HC panel. 
Even host should allow to modify the login page and set the comments for their customer.

Maybe a trick possible at these location ;)
C:\Program Files\Advanced Communications\HostingController\Web\XSLs
C:\Program Files\Advanced Communications\HostingController\Web\Themes


2010/07/28 00:24:21
FL-ex
Hi,

HC please comment?

Also, the issue with buttons in firefox not fitting (since HC6, improved a lot, but still list users for example, buttons text doesnt fit) still remains uin build 9.

Thanks.
2010/12/08 14:05:08
FL-ex
Also, template editor does not work in Firefox (in IE its already strange, I cant delete an entire word, have to use backspace, in Firefox I cant even edit it).
 
2010/12/08 14:24:43
HC Staff
Luca2

Also, template editor does not work in Firefox (in IE its already strange, I cant delete an entire word, have to use backspace, in Firefox I cant even edit it).



I have tried to reproduce the edit template issue using firefox on HC demo server but maybe I am following the wrong direction as I am unable to see the issue. You can see in attach pic.
Can you please show us step by step instruction to see the issue.
2010/12/09 11:57:52
FL-ex
Hi,
 
See image pls. This happens in several places.


[image]http://www.flavio.hospws.com.br/temp/button.png[/image]
2010/12/13 04:53:55
HC Staff
In the image what you are referring half button display ?
2010/12/15 11:15:06
FL-ex
Hi,
 
Yes. That happens in several places. Also not sure if it persists but sometimes difficulties in firefox to select a radio button like in list users, have to click several times, etc.

Thanks!
2010/12/16 07:14:02
FL-ex
any news?
2011/02/26 07:08:58
HC Staff
Button display issue using Firefox browser has been resolved in build10.
2011/02/28 06:56:19

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