2012/09/03 07:14:39
Rory
Hi,
 
I'm trying to setup a multi tenant exchange system and I'm using HC9 to eval if its a good product to use.
I'm having issues trying to setup a new mail domain,
I have created a user and org, but when i go to create a domain it states that 'no mailbox database found'
How can i populate this drop down menu with my exchange database?
 
I'm using a standalone machine as my HC cp system and the exchange 2010 box is attached to the cluster.
I've tried following the knowledge base but its 2 years out of date for this subject

Any help is much appreciated.
 
Rory
 
2012/09/03 07:28:45
HC Staff
Can you see MBX and CAS Server listing on Exchange configuration panel if you login in HC as host go to Cluster Configuration > My Server > Edit Server > Mail Server tab where it shows the Exchange Server information.
 
2012/09/03 07:58:52
Rory
Hi Tahri,
 
Under the mail server tab i have:
Mail server type - exchange 2010
hub server ip - My exchange IP
mx ip - my exchange ip
cas server - selected my exchange server
owa url - the owa url for the domain
 
Rory
 
 
*EDIT*
I just input the OWA data and i can now select the mailbox in a new domain.
I have a new question though. I have already setup a domain out with HC, when trying to add it into HC it states "Error 72300190 mail domain already exists"
2012/09/03 08:08:41
HC Staff
Can you also see MBX databases in HC host > Panel Configuration > Exchange Module > Mail Store ?
 
If yes then under Reseller Mailbox Database (right under Mail Store ) > Chose Reseller > and assign a Database to the reseller then try to add Mail domain.
2012/09/03 08:11:45
Rory
Just posted at the same time, I'll repost my edit:
---
 
I just input the OWA data and i can now select the mailbox in a new domain.
I have a new question though. I have already setup a domain before installing HC, when trying to add it into HC it states "Error 72300190 mail domain already exists", how can i import this domain for use in HC
2012/09/03 08:41:11
HC Staff
You can't create a domain which already existed in the Mail Server. Hosting Controller provide a utility which use to import existing exchange accounts in the HC Panel.
Please open a ticket on support or Sales team and request for import utility doc + download URL.
2012/09/03 08:46:56
Rory
Thanks Tahir, ticket submitted.
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