Technical Discussion

Technical Discussion (p.12)
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FL-ex

Do you use Gene6 FTP? Sad news, support out of order...

Hi, everyone So sad, we used Serv-U, now we moved to Gene6 and as per their forum where other customers complain, its almost impossible to get a response from their support team. Does anyone know whats going on? See: http://www.g6ftpserver.co..._pid__20799#entry20799 HC, any chance you can try conta..
8
2013/03/12 10:35:13
heatingwestlondon

Web Admin Demo Concern

I'm sorry if I am posting my concern in this section. It just that I don't know where should I post my concern about your web administration demo. I was in your download page looking for online demo on web admin until I saw your web admin demo. So I view the page and it seems that I have to sign up ..

2013/03/08 02:14:53
Anonse

Creating accounts - Win7

Hello I would like to have accounts on Win 7 added to a group that provides sufficient rights to log into ftp. It would be also great to move them to a OU called web_admins. Where can I modify this information?..

2013/02/26 03:37:13
FL-ex

Issue with HC ticketing system and SPF

Friends, I found some customers are rejecting ticketing emails due to SPF. Let me explain, their email is setup as lets say customer@domain.com. When they open a ticket, they get a copy and the FROM/SENDER is their own email address customer@domain.com. When received by their remote SMTP (their I..
2
2013/02/19 13:02:29
WrightWeb

New Directory Structure - One Year Later

It has been about a year since HC made the decision to change the directory structure for accounts. This was discussed at length in the HC Roadmap thread elsewhere on this forum. As part of that discussion, some technical reasons were posted as to why this change was necessary. Following feature re..

2013/02/06 23:47:46
kiamori

Linkpoint "Some unhandled exception has occurred."

All users that try to use Linkpoint get this error: "Some unhandled exception has occurred." What is required to fix this?..

2013/01/25 19:25:54
kiamori

HC9 not sending correct command to SimpleDNS 5.x for zone updates

Here is the thread on SimpleDNS forum, please fix and advise when done. http://forums.jhsoft.com/default.aspx?g=posts&t=650..
2
2013/01/18 06:44:15
roberto

DB backup not working

Hello, I have a problem with db backups made via HC panel, with databases stored on a remote Linux machine. When a user makes a backup using the "Backup DB" button HC creates an empty file in the "db" the folder of the website, even if HC shows a message saying that the backup was completed. This p..

2013/01/16 13:08:12
kiamori

HC9.03 BUG: awstats incorrect settings on creation

Awstats does not create the correct permissions for the virtual directory nor does it set the handler maping for .pl..

2012/12/06 00:10:02
FL-ex

Joomla 1 click install strange

Friends, A customer installed Website builder (Joomla CMS) via 1 clicker. HC only shows a link to http://www.website.com/cms where, if you login, theres nothing, everything blank. see image: http://screencast.com/t/XSbTMhId0qsL everything is blank... user has to KNOW that he has to use URL http://ww..

2012/12/04 17:07:40

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