RE: Bandwidth not being calculated
Please make sure about followings:
1- HC Disk quota service responsible for bandwidth checking is running all the time.
2- HC does calculate bandwidth according to the time given at this path My Server--->Bandwidth Usage ( Perform Bandwidth calculation after every ) of hcadmin level.
3- There is no error in Disk Quota service logs located at this path \Program Files\Advanced Communications\Hosting Controller\Logs of your HC installation.
4- Latest hotfix 3.3 is installed on your machine.
If your issue is still there then please contact support dept. they will check it for you.
HC Support Team