LockedError 500 after installing website builder

Junior Member
2012/01/14 03:23:39 (permalink)

Error 500 after installing website builder

I've HC8 running on win 2008 r2, today I've installed Joomla website builder for one of my domain, but after that I can't log on to it and show me error 500, and I dodn't know how can I fix that and make joomla available.

1 Reply Related Threads

    Junior Member
    Re:Error 500 after installing website builder 2012/03/15 04:38:55 (permalink)
    I have the same problem.
    In my case is due to a new security implementation between mysql and php.
    In the previous versions mysql stored the login passwords in a 16chars hash field. 
    The newer versions uses a 41chars hash field and PHP would like it veeeery much.
    What happened to me?
    When I create a new db user using the DB Manager, the password is stored using the correct way.
    When I use  Click & Install user's password is stored using the old way.
    You can try to solve problem in 2 ways:
    1. Try to change the db username password using the db manager. It should update the hash into mysql
    2. Use a mysql manager (such as phpmyadmin) and
    a) check if that password is in the wrong format
    SELECT LENGTH(Password) FROM mysql.user WHERE User = 'your_username';
    b) if the result is not 41 (double check with a user that works)
    SET old_passwords = 0; UPDATE mysql.user SET Password = PASSWORD('your_existing_password') WHERE User = 'your_username' limit 1; FLUSH PRIVILEGES;
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