LockedHCNIX connection fails after installation reboot

Author
Barry
Starting Member
2016/12/03 08:59:18 (permalink)

HCNIX connection fails after installation reboot

Ubumtu 16. installation. After installation we can access HC in a browser, set up plans, websites, etc. After the server is restarted, we can no longer connect to HC.
We have tried on two Ubumtu servers...32bit and 64 bit and several versions up to 16
 
#1

3 Replies Related Threads

    Xavier
    Senior Member
    Re:HCNIX connection fails after installation reboot 2016/12/04 23:20:28 (permalink)
    See if MySQL service is in running state since without it HCnix panel will not connect.
    #2
    Barry
    Starting Member
    Re:HCNIX connection fails after installation reboot 2016/12/05 13:45:27 (permalink)
    mysql is running
    #3
    HC Team
    Hosting Controller
    Re:HCNIX connection fails after installation reboot 2016/12/06 02:02:46 (permalink)
    Please send your remote server access to the support team by opening a ticket with support@hostingcontroller.com and our engineers will help configuring HCnix on your server properly.
    #4
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