RE: Highest costs by support and more...
2006/12/18 11:03:13
(permalink)
Interesting post, i've heard many hc users tate support is rude, i have never experienced this ever, very odd
I do think hc support staff should show their name though, so in msn whoevers answering queries put hc support - firstname surname same for live chat
Its also good to reward quality support
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Chris Daley
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