UPGRADE UTILITY DOESN'T WORK

I have sent trouble tickets to support via email, I have talked to Asiz via Live CHat, now I am posting this issue in forum, is somebody going to answer with a solution or a plan of action ?
I have been trying to upgrade several HC6.1 servers to HC7 to no avail and nobody is answering my tickets or claims for help.



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We have already replied for your ticket: 20157768-1904. FYI our nomral response time is 15-24 hrs. If you want to get priority support then you should purchase paid support plan.

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HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419

the answer for that ticket number HAS NOTHING to do with what my question in this posting explains !!! again i ask, PLEASE, PLEASE, READ QUESTIONS BEFORE YOU ANSWER THEM.

________________________
Reliable Servers for your Hosting Business with HC pre-installed!
http://OnlyServers.NET
Contact me for special discount coupons.

You have opened lots of threads on forums regarding upgrade. Please don't open multiple threads for same questions. I will reply you in this thread.



________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419