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2007/02/28 06:04:15
bulgaria_mitko

Invalid Username or Password.

i just installed HC7 and i cant login as host admin i copy-pase the password also write it by hand its not working also try to change the password from my computer->manage-> users-> set password but again it doesn't work! :( can someone tell me what is the problem?
7 comments Leave a comment
HC Team
Are you using MSDE as HC Database? Please make sure HC7 db was created and MSDE service is running. I will also recommend you to consult with this article

________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
2007/02/28 07:46:00
bulgaria_mitko
well there is one database in the folder C:\Program Files\Advanced Communications\Hosting Controller 7C\Database named HC7.bak and its 8 450 kb in servers i see MSSQL$HC

also im installing HC7 on a local machine and trying to access it locally, should i re-install it? but i did and its the same error

in the folder services there is one file call CAO.config

can u please explene me for a newbie :)
2007/01/03 03:34:24
HC Team
If you have checked everything mentioned in the above article please contact hc support for quick resolution. Thanks

________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
2007/01/03 05:40:53
bulgaria_mitko
i already submitted a ticket but no response since 2 hours [xx(]
2007/01/03 05:56:50
bulgaria_mitko
look what type of error it gives me when trying to connect to the db:

Microsoft SQL Server Login

Connection failed:
SQLState: '28000'
SQL Server Error: 18456
[Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'hc7dbadmin'.
2007/01/03 06:04:03
HC Team
We have just got an email with this subject "HC7 Install - SQL Database not created" from Jeff.burke. We will reply you soon. Are you the same person? We did not get any mail from your yahoo email address provided in forum profile.

________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
2007/01/03 06:41:42
HC Team
Have you got reply from support for your ticket#2042580-0103 ? Please update. Thanks

Abdullah Inayat

________________________
HC Support Team
support@hostingcontroller.com
http://hostingcontroller.com
+1-213-341-1419
2007/01/03 07:38:19

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