Account Sheet not created
7.00.0010
Problem we are finding is that if the users email address matches the domain name being created, the account sheet is never generated by HC! So lets say a new customer signs up for hosting and wants to use their
name@theirdomain.com, well if theirdomain.com can't be resolved via DNS yet, then HC will never generate the account sheets.
I fully understand that its going to be tough for HC to send out the sheets when the mail account hasn't been generated and dns hasn't been generated but it should at least create them so that we can go back into SYSTEM EMAILS and click resend!
We found this bug because we are trying to move domains to our HC server. We have to delete DNS because if we don't, HC fails to create the account. So once we delete DNS, we create the account without mail and specify the users current email address which happens to be in their domain. HC fails to ever generate any account sheets and thus even after we manually add the MX record back into DNS we have no option to 'resend' the account sheet.