Behaviour after answering a ticket - what do you think?

Hi,

Personally I preferred the way it was in HC. After you answered a ticket via HC web panel, it would remain in that ticket, then I could easily close it.
 
Right now what happens is, after you answer a ticket, it goes back to the ticket listing (unsorted). I have to sort or type the ticket # in the search, to be able to find it again and then open it and close it.
 
Dont you also think the previous way was better? When were checking tickets and closing a bunch its much easier to reply, stay in that same ticket, so we can take some action like close it.
 
Thanks.