LockedAdding S4B users issues in Bulk

Junior Member
2019/07/09 01:51:57 (permalink)

Adding S4B users issues in Bulk

I am having an issue with adding bulk Skype users. Please see the given below error after uploading the CSV file.
Error: Object reference not set to an instance of an object.
Please suggest.

1 Reply Related Threads

    HC Team
    Hosting Controller
    Re: Adding S4B users issues in Bulk 2019/07/09 02:13:10 (permalink)
    We have recently found a scenario in HC10 panel where same error was thrown while adding SIP Users in Bulk... To resolve the case, you should ensure that SIP Address is all in lowercase(No Upper Case). Hopefully this shall resolve the case. In case if issue persists then you may send an email to support@hostingcontroller.com in order to get further help regarding this case.
    We would get this case resolved in the forthcoming installer of HC10.16.
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