Hello,
 
I'm wondering if there is a way to change the billing period for a customer without changing their entire hosting plan.  It seems like we have to switch their hosting plan to something else and then change it back to get the option to change from say monthly to annual billing.  This would be very, very helpful if it isn't already possible.
 
Thanks!

Hello,
Im' still using HC8 build 12 although I have some problems with it, Im afraid to update my servers to build 13 because any new build could bring some pain.
Is there someone using HC8 Build 13 in a production environment with more than a server and using WHMCS as billing system?
What are  the pros and cons?
 
Best Regards
 
 

Hi, everyone

HC did some nice improvements as per our request in ticketing system. They added possibility to attach files, they added a column indicating who replied last (resadmin or web admin) with date/time of last reply. Its much better now, thanks HC :)
 
But 2 things remain, perhaps they consider less important, so Im hoping someone agrees with me :)
 
1) When you reply a ticket in HC8 it goes back to the listing of tickets. I have to find the ticket I just replied, ask to view it again, to be able to close it. I much prefer the way it was in HC6, after you reply a ticket, it stays on the same ticket, making it easier to close ticket if you desire to do so.
 
2) Theres only 1 problem with new system that tells us who replied last, reseller or webadmin. AFAIK the only way to open ticket inside a customer's login (webadmin) is to log as them and open the ticket.
 
Problem is, lets say I open ticket as a webadmin, it will show in column that last reply was the webadmin user, but it actually was resadmin that opened the ticket. So that makes it harder to know who answered last, which is really important so you easily know if your reply is the last.
 
Perhaps something can be done regarding this.
 
Thanks,
Flavio

Hosting Controller 8 Build 13 language packs has been released, Which are available on following link http://hostingcontroller.com/Hosting-Software-Downloads/Language-Packs-Multilingual-Hosting-Panel.html
 
Note: 3 new Language packs for Czech, Polish & Swedish  languages have also been added

Vancouver, Canada – January 30, 2012 –  We would like to inform our customers that Hosting Controller version 8.0 build 13 is now available. All existing customers with valid "Standard Support & Upgrade Protection" may download latest build from: http://hostingcontroller.com/Hosting-Software-Downloads/HC-Service-Packs.html  
Visit Help Center to check complete Release Notes for latest build. 

About Hosting Controller
Founded in 1999, Hosting Controller is a complete hosting automation solution for web hosts and cloud based service providers. It allows them to manage both Windows & Linux servers simultaneously as part of a single cluster. In addition to shared hosts, HC offers a full solution suite for hosted Enterprise Applications creating a shared multi-tenant environment for automatic provisioning of Exchange 2007/2010, BlackBerry, SharePoint, OCS and Dynamics CRM. It also offers a full automation solution for Infrastructure and Virtualization providers offering virtualized partitions on both Windows and Linux based servers through Hyper-V technology for Windows & Xen Hypervisor technology for Linux! Hosting Controller Inc. is based in Richmond, BC, Canada and has customers in 125 countries worldwide.
For more information about Hosting Controller Inc. visit http://hostingcontroller.com or call +1 (604) 227-0272.

Things have been pretty quiet recently.   Are we expecting another update soon or has work begun on HC9?  
 
Also, are their any plans on supporting Application Request Routing in IIS in HC9?

Hi,
 
While creating an user in HC method we basically called is AddUser and I am sending also and optional parameter for Enable Auto Billing so that i could get the Next Billing Date later on. But whenever i call this API method for Enable Billing  there is no effect. To confirm this i did changes through HC Panel through Billiing System :: Config Setting :: Enable Invoice, under this when i change to enable auto billing it start working. Could you please help me that what is the issue or do i have to make these changes through HC Panel. Currently i using HC 8
 
Thanks

I went to add some details to the DNS Roles of ther server.  I click edit server and go through to the DNS Roles, however I cant seem to remove any of the DNS settings, I click delete and they go, however each time i click update DNS Roles, they re-appear and seem to duplicate at the same time.  Ive now got about 10 copies of my dns settings?? Am i doing something wrong? Surely you can delete these settings?
 
Im on HC 8.00.0012
 
Thanks