Dear HC,
 
You can see a ticket of mine with subject "SmarterStats Configurations". Its hard for me to get the fix I need and make support understand me. I posted about usability since last year and Im insisting on a new issue but its taking forever to get a reply and definate solution...
 
As soon as you click on the link in HC to View Stats sites, what happens in the ID quickly appears filled out then disappears.
 
Video: http://screencast.com/t/22SkB2CUf
 
After a lot of instance, HC tech team informed this, but still has NOT solved the problem.
 
xxx
In earlier versions of Smarter Stats, the login required Site Id to login along with user credentials. Since a webadmin didnt know the siteID (auto generated), so HC would retrieve and append it to login URL to facilitate webadmin.
From SmarterStats 5.x onwards, its no longer needed to provide siteid, and webadmin does not need to remember and provide siteid on login screen, instead he can use sitename along with user credentials and it will work. HC can´t auto fill website name or stats ID in the login page due to change of login page mechanism by Smarter tools.
I hope this would help you and also explains the reason why siteid thing has been removed.
xxx
 
What is hard to understand is why tech support doesnt come to better conclusion on this case. That's it? :) Keep the usability bad?? :) Even in HC6 it was better... There were explanations in HC to webadmin about what data to use. Now there's nothing, users had to guess that the pwd for stats was, by default, same as HC webadmin user...
 
So now you guys confirm to me that there's a problem, the ID is filled, then disappears. Then why continue doing it this way? I just cant understand. Well, then the logical thing to do is REMOVE THE ID from the LINK!!! And add some text in stats page explaining to user how it works! or else... How will users know?
 
Please, guys, this is easy fix. Please fix Smarterstats usability...We spent money on smarterstats and customers think that the integration with HC is really not good at all.
 
So again... Its easy guys.
 
- Remove the ID from the link as it doesnt work anymore
 
- Add text in HC stats page
 
After you click on view stats, fill out username with same username used to access HC control panel. In the password field, type the same password as you use to log to control panel. In the Name or Site ID field, type in your domain without www (ex: domain.com).
 
Thanks.

From:
 Manage Servers :: Add Server :: Virtualization Server
 
Getting the error, "Error occurred while connecting to the Server!" when clicking connect. I do not see anything about turning off ports in the firewall. What is causing this error?


So if your session times out and you click on something it gives the generic error "Server Error in '/' Application" when it should just redirect you back to the login or prompt you to relogin. 

Hello,
How can create a subdomain WebAdmin on the same server as the domain?

Load balance settings are set to manual
HC9 is a cluster of 3 servers
please help
thank you
 
Excuse me my English is poor

Anyone is using the latest release HC 9? I would like to hear ipinion about it.
 
Best Regards
Rocco

Friends,
 
Sorry but I didnt like the new skin too much. For end users its a bit complicated, specially because it comes with options of left side closed and not colapsed, so user has to click to open them several times, etc.
 
How can I remove such skin and keep just the Vouguetree ones? If possible, not sure if theres an option to do that available, so I dont have to manually edit files that are possibly overwritten after an upgrade.
 
Thanks.

Wednesday, June 06, 2012 1:15 PM
Vancouver, British Columbia, Canada — June, 06, 2012 — Hosting Controller (www.hostingcontroller.com) a cloud hosting automation solution is excited to announce the availability of HC 9.0. This latest version provides support for Microsoft Lync 2010 and VMware ESXi 5. This latest version also provides variety of new features including redesigned and improved UI and new panel Theme giving it fabulous new look.

We have released this new version for real-world "production" use, after running beta. It is designated as the final version, and now recommended over all earlier versions. We encourage all our customers and partners to upgrade in order to take advantage of the new features and improvements.

Download HC 9.0 today at http://hostingcontroller.com/Hosting-Software-Downloads/Windows-Hosting-Automation.html and to check release notes and read the HC 9.0 documentation visit: http://help.hostingcontroller.com

Hosting Controller is a unified control panel and an automation solution for service providers offering Microsoft Enterprise Applications such as Exchange, SharePoint, Dynamics CRM, Lync and Hyper-V in a shared multi-tenant environment and comes with a comprehensive self-serve portal for the end customers.

About Hosting Controller

Founded in 1999 and pioneer in Windows Hosting Automation, Hosting Controller is a cloud hosting automation solution for web hosts and cloud based service providers. It allows them to manage both Windows & Linux servers simultaneously as part of a single cluster. In addition to shared hosts, Hosting Controller offers a full solution suite for hosted Enterprise Applications creating a shared multi-tenant environment for automatic provisioning of Microsoft Exchange, BlackBerry, SharePoint, Lync and Dynamics CRM. It also offers a full automation solution for Infrastructure and Virtualization providers offering virtualized partitions on both Windows and Linux based servers through VMware ESXi, Microsoft Hyper-V & Xen Hypervisor! Hosting Controller Inc. is based in Richmond, BC, Canada and has customers in 125 countries worldwide.

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Hello everyone,
 
I found this old post, but it seems Im unable to reply to it anymore: http://forum.hostingcontr...17436&high=managed
 
Id also be curious to know. Nowadays, who is offering fully managed HC services? Anyone out there?
 
Thanks.